Frequently Asked Questions
Everything you need to know about your BABARONI experience.
How do I choose the right size for my dress?
We highly recommend checking our detailed Size Chart on each product page. For the best fit, you can also select our 'Custom Size' option, where we tailor the dress to your specific bust, waist, hips, and hollow-to-floor measurements.
How long will it take to receive my order?
Since most of our dresses are made-to-order to ensure high quality and reduce waste, the total delivery time typically ranges from 3 to 5 weeks. This includes both tailoring time and shipping duration.
Can I request modifications to a dress design?
Yes, we offer basic design customizations such as changing the neckline, sleeve length, or removing a train. Please contact our customer service team before placing your order to confirm if your specific request is feasible.
What is your return policy for made-to-order items?
Standard size dresses can be returned within 14 days of delivery for a partial refund. Please note that custom-sized dresses are made specifically to your measurements and are non-returnable unless there is a quality issue or manufacturing error.
Do you offer fabric swatches?
Absolutely! We recommend ordering fabric swatches before purchasing your dress to ensure the color and texture meet your expectations, as colors can vary slightly depending on screen settings.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and several local payment options to ensure a secure and convenient checkout process.